Vortex PMS vs RoomRaccoon

Looking for a RoomRaccoon alternative?

Compare RoomRaccoon and Vortex PMS on included workflows, channel connections, billing terms, and the written price for your setup.

If RoomRaccoon's feature tiers make it difficult to compare totals, review the current written offer alongside Vortex PMS's published property-and-room price and the exact workflows you need.

vortex pms · Villa Marbella · Calendar
Villa Marbella· 4 rooms · USD
Unit
2 May
Sat
3 May
Sun
4 May
Mon
5 May
Tue
6 May
Wed
7 May
Thu
8 May
Fri
Family Room
FAM
BTom Anderson · 3n
$75
$60
$60
AEmma Walker · 4n
Room 1
STD
$50
DMichael Smith · 5n
$40
Room 2
STD
Owner block
$50
ERachel Johnson · 6n
Room 3
STD
$50
$50
ADavid Brown · 7n
PaidDueOwner blockBBooking.comAAirbnbEExpediaDDirect
Cost comparison

How much you'd save

Adjust to your property size. Side-by-side monthly cost.

Where are you now?
MonthlyAnnualSave 20%
Properties
1
rooms
1 property× $12/mo =$12
4 rooms× $3/mo =$12
Your monthly bill
$24/ mo
$288 / year · or
On RoomRaccoon you’d pay about $108/mo for software.
You save $84/mo (78% less)
$12/property/mo + $3/room/mo. OTA distribution, Booking.com + Stripe payments, booking engine, upsells, digital check-in — everything included, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months. Your first month is free, starting the day you go live — no card to start, and it is the one starting path that runs on your real bookings. Migration is on us — we move you across first, no downtime.
Start your free month
RoomRaccoon pricing:EstimateActual cost varies by plan, region, and negotiated discounts.
Balanced view

What RoomRaccoon does well — and where Vortex PMS wins

RoomRaccoon is genuinely good at
Feature breadth
RoomRaccoon has a wide feature set: PMS, channel manager, booking engine, payments, upsells — comparable to the larger players.
Fast-growing, modern product
Among the newer entrants, the product feels current. Active development, regular UI updates.
Decent in Netherlands and South Africa
Strong regional presence with local payment-method support in those markets.
Where Vortex PMS is materially better
One base plan across property sizes
The base subscription is $12 per property + $3 per room per month, with 0% of bookings. AI guest messaging is an optional paid add-on; payment-processor fees may apply.
Linear pricing as you grow
The published subscription is $12 per property + $3 per room per month. Confirm that the features and integrations you need are included in the selected plan before comparing totals.
Owner workflow native
If you ever manage rooms on behalf of owners, statements, revenue splits, and the owner portal are already in the product.
Where RoomRaccoon commonly frustrates operators
Get a quote for your property setup
RoomRaccoon's website says pricing depends on property size and required features. Ask for a written quote that lists the products and connections you need. source
Recurring bugs and system errors
Operators on Capterra and Software Advice report frequent bugs, crashes and unpredictable breaks in performance that disrupt daily operations, with recent (late-2025) reviews noting errors seem to have increased. source
Slow, inconsistent support
Support experiences vary sharply: reviewers on G2 and Capterra note delays, difficulty reaching the team, and replies that lack a clear fix, and several ask just to be able to email support instead of filing through the website. source
Cancellation notice period
RoomRaccoon's help centre says cancellation requests must be submitted 30 days before month-end and remain billable for a further full month. Check the terms for your billing plan and contract. source
Billing errors and disputed charges
Trustpilot reviewers describe invoices with errors that go unanswered for long stretches, disputed amounts kept after cancellation, and at least one account of a fresh direct debit being created after they had cancelled and blocked the old one. source
Owner portal access has a multi-unit limitation
Hostaway documents owner statements and sub-unit financial reporting, but owners assigned to a multi-unit listing can see the calendar and reservations for the entire group. Check whether that access model fits your privacy needs. source
Built into every Vortex PMS plan

Owner statements, automated.

Vortex PMS attributes booking revenue to units and generates owner statements with recorded channel fees and management fees, available as PDF and CSV.

vortex pms · Owner statement · April 2026
Management fee rule20% split

Drag to recalculate owner splits instantly

Owner
Sarah Johnson
Period
Apr 2026
UnitNightsGrossMgmt feeNet payout
Penthouse 4B18$3,420.00−$684.00$2,736.00
Suite 2A14$2,100.00−$420.00$1,680.00
Studio 1F22$1,540.00−$308.00$1,232.00
Total Net Payout$5,648.00
54 reservations · 3 OTAs · 1 currencySent · Apr 30
Side by side

Vortex PMS vs RoomRaccoon

Feature-by-feature. We don't hide what the competition does well — balanced comparisons rank better on Google and earn more trust.

FeatureVortex PMSRoomRaccoon
Pricing model$12/property + $3/room, 0% of bookingsVaries — see pricing source
% of revenue taken0%Varies
Channel managerIncluded on paid plans; 300+ channels, connection coverage variesPlan and connection dependent
Direct booking websiteIncluded on paid plansPlan and add-on dependent
Payment processingStripe supported; processor fees applyProvider and plan dependent
Digital check-in + ID captureIncludedAvailability varies
Per-unit owner statementsIncludedAvailability varies
Multi-property, one accountSupportedPlan dependent
Audit log + CSV exportAvailableVerify for your plan
Staff AI assistantIncludedAvailability varies
Plan-based feature availabilityMost features included; channel manager and booking page require a paid planCheck current written quote
Pricing modelYesCheck current written quote
Native owner statementsYesConfirm current product coverage

RoomRaccoon information is based on public pricing pages and operator reviews as of 2026. Plans, prices, and features change — verify the latest on the vendor's site before deciding.

vortex pms · Channel manager
Live OTA Connections · 4 properties
BBooking.com47 bookingsLive
AAirbnb12 bookingsLive
EExpedia8 bookingsLive
AAgoda3 bookingsLive
VVrbo6 bookingsLive
HHotels.comLive
+ 300 more channels available · one bill, no per-channel fees
One inventory, connected channels

Channel manager included.

Booking.com, Airbnb, Expedia, Agoda, Vrbo and 300+ channels. Availability and rate updates typically reach a channel in under five minutes; booking webhooks usually arrive in about two minutes, or channels without webhooks are checked every 15 minutes. OTA display timing can vary.

Onboarding

Setup is free, migration is on us — and a human does it with you.

There is no setup fee, no implementation package and no paid training tier. More than that: we set the property up with you — email or WhatsApp coordination while we build out your rooms, rates, policies and channel connections, rather than handing you a help centre and wishing you luck. No call is required.

This isn’t a stripped-back version of onboarding — it’s the opposite. Our team checks your whole setup so your first booking goes out right: rooms mapped, rates correct, channels connected, nothing half-configured. You go live confident, not alone with a help centre. We give every host this personal setup today, and the AI-guided setup already in the app takes on more of it as we grow — so it stays this fast for everyone.

To be clear about what happens when: start your free month and the hands-on setup runs straight away — we move your real property across and connect Booking.com, Airbnb, Expedia and Agoda to live inventory first, at no charge. Your 30 free days start the day that work is done and you are taking bookings, and we only ask for a card five days before they run out. If you take the explore trial instead, it runs on a pre-loaded sample property, so there is nothing to migrate and nothing to connect until you subscribe.

What RoomRaccoon charges
One-time activation fee

RoomRaccoon publishes a one-off fee before you've taken a booking.

RoomRaccoon's pricing FAQ describes a one-time activation fee equal to two months' subscription, applying to all packages regardless of package or contract type, charged on the first billable invoice. It covers the onboarding programme — data migration, system setup, channel configuration and staff training.

RoomRaccoon publishes a formula, not an amount. Because the subscription scales with room count, the fee scales with property size. We deliberately quote no figure.

Source: RoomRaccoon pricing FAQ · retrieved 2026-07-21. Vendors change pricing — check the source before relying on it.

Common questions

Switching from RoomRaccoon

About RoomRaccoon

RoomRaccoon is a hotel PMS with pricing based on property size and required features. Compare its current written offer and plan coverage with the workflows your property needs.

Make the switch from RoomRaccoon.

First month free. Migration is on us.

No card to start. We move you across ourselves at no charge, and your free month begins once your channels are connected and you are taking bookings — 30 days with the whole product, channel manager and booking engine included. We email you five days before it ends: add a card to carry on, or do nothing and you have paid nothing. 20-minute AI-guided setup. Monthly plans can be cancelled before any renewal. The annual plan is discounted because it is a 12-month commitment. Free month = your real bookings · explore trial and demo = sample data.

Migration is on us. We set up your property, reconnect your channels, and move your bookings and rates for you — no downtime.