vortex pms
Vortex PMS vs RoomRaccoon

Looking for a RoomRaccoon alternative?

Compare RoomRaccoon and Vortex PMS on included workflows, channel connections, billing terms, and the written price for your setup.

If RoomRaccoon's feature tiers make it difficult to compare totals, review the current written offer alongside Vortex PMS's published property-and-room price and the exact workflows you need.

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vortex pms · Villa Marbella · Calendar
Villa Marbella· 4 rooms · USD
Unit
2 May
Sat
3 May
Sun
4 May
Mon
5 May
Tue
6 May
Wed
7 May
Thu
8 May
Fri
Family Room
FAM
BTom Anderson · 3n
$75
$60
$60
AEmma Walker · 4n
Room 1
STD
$50
DMichael Smith · 5n
$40
Room 2
STD
Owner block
$50
ERachel Johnson · 6n
Room 3
STD
$50
$50
ADavid Brown · 7n
PaidDueOwner blockBBooking.comAAirbnbEExpediaDDirect
Cost comparison

How much you'd save

Adjust to your property size. Side-by-side monthly cost.

Where are you now?
MonthlyAnnualSave 20%
Properties
rooms
1 property× $12/mo =$12
4 rooms× $3/mo (rooms 1 to 15) =$12
Your monthly bill
$24/ mo
$288 / year · or
On RoomRaccoon you’d pay about $108/mo for software.
You save $84/mo (78% less)
$12/property/mo + per room per month, on the rooms of all your properties together: Rooms 1 to 15: $3. Rooms 16 to 50: $2. Above 50: $1.50. 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months. First month free — nothing is charged for 30 days. We move you across ourselves at no charge, and the 30 days start the day your first channel goes live, with the whole product, channel manager and booking engine included. No card is needed to start; we ask for one five days before the free month ends. The first charge is 30 days after go-live, and you can cancel before it.
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RoomRaccoon pricing:EstimateActual cost varies by plan, region, and negotiated discounts.
Balanced view

What RoomRaccoon does well — and where Vortex PMS wins

RoomRaccoon is genuinely good at
Feature breadth
RoomRaccoon has a wide feature set: PMS, channel manager, booking engine, payments, upsells — comparable to the larger players.
Fast-growing, modern product
Among the newer entrants, the product feels current. Active development, regular UI updates.
Decent in Netherlands and South Africa
Strong regional presence with local payment-method support in those markets.
Where Vortex PMS is materially better
One base plan across property sizes
The base subscription is $12 per property + $3 per room per month (less for big properties), with 0% of bookings. AI guest messaging is an optional paid add-on; payment-processor fees may apply.
Linear pricing as you grow
The published subscription is $12 per property + $3 per room per month (less for big properties). Confirm that the features and integrations you need are included in the selected plan before comparing totals.
Owner workflow native
If you ever manage rooms on behalf of owners, statements, revenue splits, and the owner portal are already in the product.
Where RoomRaccoon commonly frustrates operators
Get a quote for your property setup
RoomRaccoon's website says pricing depends on property size and required features. Ask for a written quote that lists the products and connections you need. source
Recurring bugs and system errors
Operators on Capterra and Software Advice report frequent bugs, crashes and unpredictable breaks in performance that disrupt daily operations, with recent (late-2025) reviews noting errors seem to have increased. source
Slow, inconsistent support
Support experiences vary sharply. Reviewers on G2 and Capterra note delays, difficulty reaching the team and replies without a clear fix; several just want to email support. source
Cancellation notice period
RoomRaccoon's help centre says cancellation requests must be submitted 30 days before month-end and remain billable for a further full month. Check the terms for your billing plan and contract. source
Billing errors and disputed charges
Trustpilot reviewers describe invoice errors that go unanswered for long stretches and disputed amounts kept after cancellation. One reports a fresh direct debit created after they had cancelled and blocked the old one. source
Owner portal access has a multi-unit limitation
Hostaway documents owner statements and sub-unit financial reporting, but owners assigned to a multi-unit listing can see the calendar and reservations for the entire group. Check whether that access model fits your privacy needs. source
Built into every Vortex PMS plan

Owner statements, automated.

Vortex PMS attributes booking revenue to units and generates owner statements with recorded channel fees and management fees, available as PDF and CSV.

See how owner statements work
vortex pms · Owner statement · April 2026
Management fee rule20% split

Drag to recalculate owner splits instantly

Owner
Sarah Johnson
Period
Apr 2026
UnitNightsGrossMgmt feeNet payout
Penthouse 4B18$3,420.00−$684.00$2,736.00
Suite 2A14$2,100.00−$420.00$1,680.00
Studio 1F22$1,540.00−$308.00$1,232.00
Total Net Payout$5,648.00
54 reservations · 3 OTAs · 1 currencySent · Apr 30
Side by side

Vortex PMS vs RoomRaccoon

Feature-by-feature. We don't hide what the competition does well — balanced comparisons rank better on Google and earn more trust.

  1. Pricing model

    Vortex PMS
    $12/property + $3/room (less for big properties), 0% of bookings
    RoomRaccoon
    Varies — see pricing source

  2. % of revenue taken

    Vortex PMS
    0%
    RoomRaccoon
    Varies

  3. Channel manager

    Vortex PMS
    Included on paid plans; Booking.com, Airbnb, Expedia, Agoda and Vrbo
    RoomRaccoon
    Plan and connection dependent

  4. Direct booking website

    Vortex PMS
    Included on paid plans
    RoomRaccoon
    Plan and add-on dependent

  5. Payment processing

    Vortex PMS
    Stripe supported; processor fees apply
    RoomRaccoon
    Provider and plan dependent

  6. Digital check-in + ID capture

    Vortex PMS
    Included
    RoomRaccoon
    Availability varies

  7. Per-unit owner statements

    Vortex PMS
    Included
    RoomRaccoon
    Availability varies

  8. Multi-property, one account

    Vortex PMS
    Supported
    RoomRaccoon
    Plan dependent

  9. Audit log + CSV export

    Vortex PMS
    Available
    RoomRaccoon
    Verify for your plan

  10. Staff AI assistant

    Vortex PMS
    Included
    RoomRaccoon
    Availability varies

  11. Plan-based feature availability

    Vortex PMS
    Most features included; channel manager and booking page require a paid plan
    RoomRaccoon
    Check current written quote

  12. Pricing model

    Vortex PMS
    Yes
    RoomRaccoon
    Check current written quote

  13. Native owner statements

    Vortex PMS
    Yes
    RoomRaccoon
    Confirm current product coverage

RoomRaccoon information is based on public pricing pages and operator reviews as of 2026. Plans, prices, and features change — verify the latest on the vendor's site before deciding.

vortex pms · Channel manager
Live OTA Connections · 4 properties
BBooking.com47 bookingsLive
AAirbnb12 bookingsLive
EExpedia8 bookingsLive
AAgoda3 bookingsLive
VVrbo6 bookingsLive
HHotels.com—Live
75+ booking channels managed from one place
One inventory, connected channels

Channel manager included.

Booking.com, Airbnb, Expedia, Agoda and Vrbo. Rate and availability updates typically reach a channel in under five minutes. OTA display timing can vary.

See the channel-manager feature
Onboarding

Setup is free, migration is on us — and a human does it with you.

There is no setup fee, no implementation package and no paid training tier. We set the property up with you by email or WhatsApp while we build out your rooms, rates, policies and channel connections. No call is required.

Our team checks your whole setup so your first booking goes out right: rooms mapped, rates correct, channels connected, nothing half-configured. Every host gets this personal setup today, and the AI-guided setup in the app takes on more of it as we grow.

To be clear about what happens when: start your free month and the hands-on setup runs straight away — we move your real property across and connect Booking.com, Airbnb, Expedia and Agoda to live inventory first, at no charge. Your 30 free days start the day your first channel goes live (no card is needed to connect it), nothing is charged for those 30 days, and the first charge is 30 days after go-live. If you take the explore trial instead, it runs on a pre-loaded sample property, so there is nothing to migrate and nothing to connect until you subscribe.

What RoomRaccoon charges
One-time activation fee

RoomRaccoon publishes a one-off fee before you've taken a booking.

RoomRaccoon's pricing FAQ describes a one-time activation fee equal to two months' subscription, on all packages, charged on the first invoice. It covers data migration, setup, channel configuration and staff training.

RoomRaccoon publishes a formula, not an amount. Because the subscription scales with room count, the fee scales with property size. We deliberately quote no figure.

Source: RoomRaccoon pricing FAQ · retrieved 2026-07-21. Vendors change pricing — check the source before relying on it.

Common questions

Switching from RoomRaccoon

About RoomRaccoon

RoomRaccoon is a hotel PMS with pricing based on property size and required features. Compare its current written offer and plan coverage with the workflows your property needs.

More comparisons

Make the switch from RoomRaccoon.

First month free. Migration is on us.

First month free — nothing is charged for 30 days. We move you across ourselves at no charge, and the 30 days start the day your first channel goes live, with the whole product, channel manager and booking engine included. No card is needed to start; we ask for one five days before the free month ends. The first charge is 30 days after go-live, and you can cancel before it. 20-minute AI-guided setup. Monthly plans can be cancelled before any renewal. The annual plan is discounted because it is a 12-month commitment. Free month = your real bookings · explore trial and demo = sample data.

Sign upTry the demo — no signup

Migration is on us. We set up your property, reconnect your channels, and move your bookings and rates for you — no downtime.