$12 per property, $3 per room. 0% of your bookings.
$12 per property + $3 per room per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months.
Free month = your real bookings · explore trial and demo = sample data. All three, side by side.
One charge for each property you run in Vortex PMS, whatever it is — a villa, a hotel, a block of serviced apartments.
Counted from the rooms actually live in the system. Add one mid-month and it is prorated; there is no band to jump.
No commission on a direct booking, no cut of an OTA booking, no per-reservation fee. What you sell is yours.
Two plans, same product. Billed monthly, or 20% cheaper on the annual plan. The annual plan is discounted because it is a 12-month commitment — that is the trade, and it is the only difference between them.
What that comes to.
The same arithmetic your invoice runs, applied to a few shapes. Find the one nearest yours, or work out your own — $12 × properties + $3 × rooms.
| Example | Properties | Rooms | Monthly plan | Annual planper month, 12-month commitment |
|---|---|---|---|---|
| One villa | 1 | 4 | $24/mo | $19/mo |
| One guesthouse | 1 | 12 | $48/mo | $38/mo |
| One hotel | 1 | 40 | $132/mo | $106/mo |
| Three properties | 3 | 49 | $183/mo | $146/mo |
| Ten properties | 10 | 220 | $780/mo | $624/mo |
$12/property + $3/room per month · 0% of your bookings. The formula does not stop at the bottom of this table — it is the same two figures at any number of properties or rooms. Running a condo-hotel with per-owner revenue splits, or want the arithmetic checked against your own inventory? Email us.
Three ways to start.
Three ways in, and one difference decides it: the free month is the only one that runs on your real property and your real bookings. The 14-day explore trial and the public demo both run on sample data, so neither connects your channels or takes real payments.
First month free
Your real property and your real bookings.
The only one of the three that runs your actual business, and it needs no card. We move you off your current system ourselves at no charge, and once your channels are connected and bookings are coming in, the whole product is yours free for 30 days — channel manager, your own booking engine and live payments, on your own property.
- What it costs to start
- No card · migration on us · 30 free days from the day you go live
- How it ends
- Ends with an email five days out: add a card to carry on, or do nothing and you have paid nothing.
- How to begin
- Sign up and we start the move. Going live starts the 30 free days; the card is only asked for at the end of them.
14-day explore trial
Sample data. Not your bookings.
An account of your own, opened with no card and pre-loaded with a sample property — sample bookings, rates, statements and reports — so you can click through every screen. Because it runs on sample data it does not connect your real channels and it does not take real payments.
- What it costs to start
- No card · the account stays yours
- How it ends
- Ends by expiring after 14 days. Say the word whenever you like and we start the move to your real property.
Public demo
Sample data. No signup at all.
One click into a throwaway account already full of sample bookings, with nothing to fill in first. It is there to look at, not to run a property on — the same sample data as the explore trial, minus the signup.
- What it costs to start
- No card, no email, no password
- How it ends
- The throwaway account is deleted after 7 days. Nothing you do in it is kept.
Monthly plans can be cancelled before any renewal. The annual plan is discounted because it is a 12-month commitment. Either way your data is exportable to CSV at any time, and migration is on us — a person builds the property out with you and moves your existing bookings across.
What the price includes.
All of it. There are no tiers, no feature you unlock by upgrading, and no separate subscription for distribution. The only thing on this site that costs extra is the one add-on module in the next section, and it says so on its own page too.
Rates, availability and restrictions push out; bookings, changes and cancellations come back in. No separate channel-manager subscription, no per-unit distribution fee, no second contract.
A direct booking site on your own domain, an embeddable search widget for a site you already have, promo codes, multi-room carts, nine languages and guest-chosen display currency.
Cards, Apple Pay and Google Pay at checkout, deposits, payment links you send from a booking, refunds, and automatic card capture on OTA bookings at the cancellation cutoff.
Guests check in before they arrive. Front-desk registration captures a legal ID for every occupant, with the documents held behind authentication and pruned on your retention schedule.
Cleaning tasks generated from your own cadence rules, worked through on a phone, plus a maintenance ticket queue anyone on the team can file into.
Per-unit revenue attribution, monthly statements with OTA commission deducted and your management fee applied, and read-only portal access with owner blocks for personal stays.
What the guest paid, what the channel took, what the card processor took, what reached you — reported from recorded figures, with a plain 'not reported' wherever nothing was.
Unlimited users and reservations, role-based access, a tamper-evident audit log of every change, and CSV export of your data whenever you want it.
AI guest messaging — $5 per unit a month for whole places, or $12 per property + $1 per room where rooms are sold separately.
On top of your plan, and only on the properties you switch it on for. Guest messages from Booking.com, Airbnb and Expedia arrive in one inbox, and it writes the reply from your own knowledge base, the live calendar, the folio balance and your own add-on catalogue.
Keep every guest conversation in one inbox. AI drafts replies using your booking data; your team can review and send them, or enable autopilot to send routine replies automatically when confidence is high. Anything below the score you set, anything it had to flag, and anything urgent still waits for a person.
It answers only from your property's own knowledge base, the live booking and your add-on catalogue. It will not invent an answer, will not quote a price you have not set, will not promise a room is ready, and hands anything about leaks, lockouts, refunds or disputes straight to a person. It needs your channels connected on that property first.
4 cottages let whole: $5 × 4 = $20 a month. A 12-room property selling rooms individually: $12 + $1 × 12 = $24 a month, added to the $48 plan. No message limits, no usage caps, no conversation history that expires.
It is a paid add-on rather than an included feature for one honest reason: it rides on a third-party messaging service that bills us every month for each property it is live on, whether or not anyone opens the inbox. That service charges us two very different amounts depending on how a property is set up, which is exactly why there are two rates here rather than one averaged number — and it is why the whole-place rate is what it is. Charging where it is switched on beats charging everyone for it.
See what it actually doesThe billing questions people actually ask.
- How much does Vortex PMS cost?
- $12 per property + $3 per room per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months.
- Is there a free trial?
- No card to start. We move you across ourselves at no charge, and your free month begins once your channels are connected and you are taking bookings — 30 days with the whole product, channel manager and booking engine included. We email you five days before it ends: add a card to carry on, or do nothing and you have paid nothing. Rather not enter a card yet? Explore a fully-loaded sample property for 14 days instead — no card, no setup. It runs on sample data, so it does not connect your real OTAs or take real payments.
- Can I cancel?
- Monthly plans can be cancelled before any renewal. The annual plan is discounted because it is a 12-month commitment.
- Do you take a percentage of my bookings?
- No. Vortex PMS takes 0% of your bookings, direct or through a channel. The subscription is the whole of what we charge; the only other cost is the add-on module below, if you switch it on.
- Are there any paid add-ons?
- One. The AI guest-messaging module is $5 per unit per month where the whole place is rented as one, or $12 per property + $1 per room where rooms are sold separately — on top of your plan, and only on the properties you switch it on for. Which rate applies follows how the property is set up where your channels are connected. Everything else listed on this page is included at the plan price.
- Is there a setup or implementation fee?
- No. Setup is free and a person does it with you — we build out your rooms, rates and channel connections together, and move your existing bookings across.
Start on the free month.
First month free. Migration is on us.
No card to start. We move you across ourselves at no charge, and your free month begins once your channels are connected and you are taking bookings — 30 days with the whole product, channel manager and booking engine included. We email you five days before it ends: add a card to carry on, or do nothing and you have paid nothing. Rather not enter a card yet? Explore a fully-loaded sample property for 14 days instead — no card, no setup. It runs on sample data, so it does not connect your real OTAs or take real payments.
Migration is on us. We set up your property, reconnect your channels, and move your bookings and rates for you — no downtime.