Looking for a Conduit alternative?
Conduit sells AI agents for hospitality, with messaging published from $18 per unit per month including 40 credits. Vortex PMS offers AI guest messaging for $5 per unit for vacation rentals, or $12 per property + $1 per room for hotels, on top of the plan, with no usage credits.
You are comparing an AI layer priced per unit with metered usage against a PMS with an optional guest-messaging add-on. Worth knowing what the credits cover before the second month arrives.
A standalone product vs a paid PMS add-on.
AI agents for hospitality — guest messaging plus inbound and outbound voice, sold on a per-unit subscription with metered credits.
It is not a property management system, and nothing here should be read as saying it fell short at being one. You keep the PMS you already run.
A property management system. AI guest messaging is a paid add-on you switch on per property; it is off until you do.
So the comparison below is their standalone product against our paid add-on — not two property management systems.
See what the messaging module doesKeep every guest conversation in one inbox. AI drafts replies using your booking data; your team can review and send them, or enable autopilot to send routine replies automatically when confidence is high. Anything below the score you set, anything it had to flag, and anything urgent still waits for a person. It answers only from your property's own knowledge base, the live booking and your add-on catalogue. It will not invent an answer, will not quote a price you have not set, will not promise a room is ready, and hands anything about leaks, lockouts, refunds or disputes straight to a person. It needs your channels connected on that property first.
What each one costs per month.
Four sizes. Our two columns are the same module on its two rates — whole places rented as one, or rooms inside one property sold individually — on top of the Vortex PMS plan. Theirs is their published rate multiplied by the number of listings.
| Rooms or units | Vortex PMS — whole places | Vortex PMS — rooms sold separately | Conduit |
|---|---|---|---|
| 1 room or unit | $5/mo | $13/mo | $18/mo |
| 4 rooms or units | $20/mo | $16/mo | $72/mo |
| 20 rooms or units | $100/mo | $32/mo | $360/mo |
| 50 rooms or units | $250/mo | $62/mo | $900/mo |
- Conduit's published messaging rate starts at $18 per unit per month and includes 40 credits per unit per month — usage beyond the included credits is metered, so the real bill can be higher than the table shows and we cannot tell you by how much.
- That rate covers a broader product than messaging alone: it includes inbound and outbound voice AI, a unified inbox, PMS and OTA integrations, workflows with escalation, and analytics. If you want voice, this table understates what you get for the money.
- Our two columns are the same add-on on its two rates: $5 per unit for vacation rentals, or $12 per property plus $1 per room for hotels. Which applies follows how the property is set up where your channels are connected. Either way it is on top of the Vortex PMS plan.
- Published rate read on 2026-09-08. Prices change; check conduit.ai before you decide.
- The Vortex PMS plan itself is $12 per property + $3 per room per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months. No card to start. We move you across ourselves at no charge, and your free month begins once your channels are connected and you are taking bookings — 30 days with the whole product, channel manager and booking engine included. We email you five days before it ends: add a card to carry on, or do nothing and you have paid nothing.
Conduit figures are their published rates, read on 2026-09-08 from conduit.ai. Prices and plan limits change — verify on their site before you decide.
What Conduit does well
Conduit publishes inbound and outbound voice AI alongside messaging. We do not do voice at all. If a phone that answers itself is what you need, this is a genuine gap on our side.
Their published scope covers a unified inbox, workflows with escalation rules and analytics — a wider surface than a messaging assistant.
PMS and OTA integrations mean adopting it is not a migration.
Every published call to action is a demo or a conversation with sales. For a buyer who wants to be walked through it, that is a service, not a hurdle.
Where our module works differently
We charge per property and per room. There is no metered usage, so a busy month costs what a quiet one costs and nobody has to watch a balance.
Published price, sign up yourself, and the first month free starts the day you go live — we do the move across at no charge and ask for no card until five days before that month is up. Talk to us if you want to — you do not have to in order to see it work.
Drafts are written against the actual calendar, folio balance, housekeeping state and your own add-on catalogue, because the module lives inside the PMS rather than beside it.
Upsells come from the catalogue you maintain, at your prices, and something you add today is offerable today. An offer with no price set is never quoted.
The honest half first: Conduit publishes inbound and outbound voice AI and we have none, so if the phone is part of the job we do not do it. On text: Keep every guest conversation in one inbox. AI drafts replies using your booking data; your team can review and send them, or enable autopilot to send routine replies automatically when confidence is high. Anything below the score you set, anything it had to flag, and anything urgent still waits for a person. It answers only from your property's own knowledge base, the live booking and your add-on catalogue. It will not invent an answer, will not quote a price you have not set, will not promise a room is ready, and hands anything about leaks, lockouts, refunds or disputes straight to a person. It needs your channels connected on that property first.
Published limits and conditions on Conduit
Read off their own pricing page on 2026-09-08. Not criticism — just what the plan says, so you can price it properly.
$18 per unit per month includes 40 credits per unit per month. A metered plan means the bill moves with how busy you are, and you cannot know next month's number today.
Their published calls to action are "Book Demo" and "Talk to Sales". You cannot start on your own, and pricing beyond the published starting rate is a conversation.
The published rate is per unit per month, so the cost scales with every room you add — see the table below for what that looks like beside a per-property module.
The same structural point as any standalone product: it sees what the integration exposes, when the integration syncs.
Vortex PMS vs Conduit
| Feature | Vortex PMS | Conduit |
|---|---|---|
| What it is | An optional paid add-on on the PMS account | A standalone AI agent platform that connects to your PMS |
| Price | $5/unit per month for vacation rentals, or $12/property + $1/room for hotels — on top of the plan | From $18 per unit per month Includes 40 credits/unit/month, read 2026-09-08 |
| Metered usage | None | Yes — 40 credits per unit per month included |
| Voice AI | No | Yes Inbound and outbound, per their site |
| Sends replies without a person | Yes, on autopilot — off until you switch a property to it | Published as AI agents |
| You set the confidence bar it has to clear to send | Yes | Not published |
| Always leaves it to a human | Anything urgent, anything a safety check flagged, anything below your bar | Workflows with escalation rules, per their site |
| Drafts a reply for a person to send | Yes, and this is the default | Yes |
| Sign up without a sales call | Yes | No Their CTAs are Book Demo / Talk to Sales |
| Published price you can read | Full price published | Starting rate published |
| Reads live calendar, folio and housekeeping | Yes | Whatever the PMS integration exposes |
| Offers your own add-ons at your prices | Yes | Depends on what the integration exposes |
| Needs a separate subscription | No | Yes |
Conduit information comes from their published pricing and product pages, read on 2026-09-08. Plans and features change — verify at conduit.ai before deciding.
Vortex PMS and Conduit
Conduit sells AI agents for hospitality: guest messaging alongside inbound and outbound voice AI, a unified inbox, PMS and OTA integrations, workflows with escalation, and analytics. Messaging is published from $18 per unit per month including 40 credits per unit per month, and the published route to buy is a demo or a conversation with sales. Figures read from conduit.ai on 2026-09-08.
See the assistant write a real reply.
First month free. Migration is on us.
Open a fully-loaded demo property — no signup, nothing to install — or start your free month, which begins the day you go live once we have moved you across. AI guest messaging is an add-on you switch on per property, at $5 per unit per month for vacation rentals, or $12 per property plus $1 per room per month for hotels, on top of your Vortex PMS plan. Keep every guest conversation in one inbox. AI drafts replies using your booking data; your team can review and send them, or enable autopilot to send routine replies automatically when confidence is high. Anything below the score you set, anything it had to flag, and anything urgent still waits for a person. It answers only from your property's own knowledge base, live booking and add-on catalogue; it will not invent answers, quote unset prices or promise a room is ready, and it needs your channels connected on that property first. The plan is $12 per property + $3 per room per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months.
Migration is on us. We set up your property, reconnect your channels, and move your bookings and rates for you — no downtime.