Looking for a Conduit alternative?
Conduit sells AI agents for hospitality, with messaging published from $18 per unit per month including 40 credits. Vortex PMS AI guest messaging is $8 per unit/month for vacation rentals, or $12 per property + $1 per room/month for hotels, on top of the plan, with no usage credits.
You are comparing an AI layer priced per unit with metered usage against a PMS with an optional guest-messaging add-on. Worth knowing what the credits cover before the second month arrives.
A standalone product vs a paid PMS add-on.
AI agents for hospitality — guest messaging plus inbound and outbound voice, sold on a per-unit subscription with metered credits.
It is not a property management system. You keep the PMS you already run.
A property management system. AI guest messaging is a paid add-on you switch on per property; it is off until you do.
So the comparison below is their standalone product against our paid add-on — not two property management systems.
See what the messaging module doesAI drafts replies for your team to review and send. Autopilot is off until you switch a property on, and sends only above a confidence score you set; anything urgent or flagged waits for a person. Full limits
What each one costs per month.
Four sizes. Our two columns are the same module on its two rates (whole places, or rooms sold individually), on top of the Vortex PMS plan. Theirs is their published rate times your listings.
| Rooms or units | Vortex PMS — whole places | Vortex PMS — rooms sold separately | Conduit |
|---|---|---|---|
| 1 room or unit | $8/mo | $13/mo | $18/mo |
| 4 rooms or units | $32/mo | $16/mo | $72/mo |
| 20 rooms or units | $160/mo | $32/mo | $360/mo |
| 50 rooms or units | $400/mo | $62/mo | $900/mo |
- Conduit's published messaging rate starts at $18 per unit per month and includes 40 credits per unit per month — usage beyond the included credits is metered, so the real bill can be higher than the table shows and we cannot tell you by how much.
- That rate covers a broader product than messaging alone: it includes inbound and outbound voice AI, a unified inbox, PMS and OTA integrations, workflows with escalation, and analytics. If you want voice, this table understates what you get for the money.
- Our two columns are the same add-on on its two rates: $8 per unit for vacation rentals, or $12 per property plus $1 per room for hotels, on top of the Vortex PMS plan.
- Published rate read on 2026-09-08. Prices change; check conduit.ai before you decide.
- The Vortex PMS plan itself is $12 per property + $3 per room. Less for big properties. Rooms 1 to 15: $3. Rooms 16 to 50: $2. Above 50: $1.50. Per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months. First month free — nothing is charged for 30 days. We move you across ourselves at no charge, and the 30 days start the day your first channel goes live, with the whole product, channel manager and booking engine included. No card is needed to start; we ask for one five days before the free month ends. The first charge is 30 days after go-live, and you can cancel before it.
Conduit figures are their published rates, read on 2026-09-08 from conduit.ai. Prices and plan limits change — verify on their site before you decide.
What Conduit does well
Conduit publishes inbound and outbound voice AI alongside messaging. We do not do voice at all. If a phone that answers itself is what you need, this is a genuine gap on our side.
Their published scope covers a unified inbox, workflows with escalation rules and analytics — a wider surface than a messaging assistant.
PMS and OTA integrations mean adopting it is not a migration.
Every published call to action is a demo or a conversation with sales. For a buyer who wants to be walked through it, that is a service, not a hurdle.
Where our module works differently
We charge per property and per room. There is no metered usage, so a busy month costs what a quiet one costs and nobody has to watch a balance.
Published price and self-serve signup. We do the move at no charge, no card is needed to start, and nothing is charged for 30 days after go-live.
Drafts are written against the actual calendar, folio balance, housekeeping state and your own add-on catalogue, because the module lives inside the PMS rather than beside it.
Upsells come from the catalogue you maintain, at your prices, and something you add today is offerable today. An offer with no price set is never quoted.
The honest half first: Conduit publishes voice AI and we have none. On text: AI drafts replies for your team to review and send. Autopilot is off until you switch a property on, and sends only above a confidence score you set; anything urgent or flagged waits for a person.
Published limits and conditions on Conduit
Read off their own pricing page on 2026-09-08. Not criticism — just what the plan says, so you can price it properly.
$18 per unit per month includes 40 credits per unit per month. A metered plan means the bill moves with how busy you are, and you cannot know next month's number today.
Their published calls to action are "Book Demo" and "Talk to Sales". You cannot start on your own, and pricing beyond the published starting rate is a conversation.
The published rate is per unit per month, so the cost scales with every room you add — see the table below for what that looks like beside a per-property module.
The same structural point as any standalone product: it sees what the integration exposes, when the integration syncs.
Vortex PMS vs Conduit
| Feature | Vortex PMS | Conduit |
|---|---|---|
| What it is | An optional paid add-on on the PMS account | A standalone AI agent platform that connects to your PMS |
| Price | $8/unit per month for vacation rentals, or $12/property + $1/room for hotels — on top of the plan | From $18 per unit per month Includes 40 credits/unit/month, read 2026-09-08 |
| Metered usage | None | Yes — 40 credits per unit per month included |
| Voice AI | No | Yes Inbound and outbound, per their site |
| Sends replies without a person | Yes, on autopilot — off until you switch a property to it | Published as AI agents |
| You set the confidence bar it has to clear to send | Yes | Not published |
| Always leaves it to a human | Anything urgent, anything a safety check flagged, anything below your bar | Workflows with escalation rules, per their site |
| Drafts a reply for a person to send | Yes, and this is the default | Yes |
| Sign up without a sales call | Yes | No Their CTAs are Book Demo / Talk to Sales |
| Published price you can read | Full price published | Starting rate published |
| Reads live calendar, folio and housekeeping | Yes | Whatever the PMS integration exposes |
| Offers your own add-ons at your prices | Yes | Depends on what the integration exposes |
| Needs a separate subscription | No | Yes |
Conduit information comes from their published pricing and product pages, read on 2026-09-08. Plans and features change — verify at conduit.ai before deciding.
Vortex PMS and Conduit
Conduit sells AI agents for hospitality: guest messaging, inbound and outbound voice AI, a unified inbox, integrations, workflows and analytics. Messaging starts at $18 per unit per month with 40 credits; you buy through a demo or sales. Read from conduit.ai on 2026-09-08.
More comparisons
See the assistant write a real reply.
First month free. Migration is on us.
Open a fully-loaded demo property with no signup, or start your free month. AI guest messaging is an add-on you switch on per property, at $8 per unit per month for vacation rentals, or $12 per property plus $1 per room per month for hotels, on top of your Vortex PMS plan. AI drafts replies for your team to review and send. Autopilot is off until you switch a property on, and sends only above a confidence score you set; anything urgent or flagged waits for a person. The plan is $12 per property + $3 per room. Less for big properties. Per month, and 0% of your bookings. Billed monthly, or cheaper on an annual plan if you commit for 12 months.
Migration is on us. We set up your property, reconnect your channels, and move your bookings and rates for you — no downtime.